Shipping policy
Each product page informs you of the "Availability: Usually ships in # business days." This is the approximate handling time allotted BEFORE your item leaves our shipping department.
We ship via United States Postal Service USPS. $6.95 flat rate applies to Standard Ground shipping (5-10 days en route) or $11.95 Priority shipping (2-3 days en route) to one address per order in the Continental U.S.
Many of the items we carry are shipped directly from the designer and many are made-to-order. Designers may dropship items via Fedex, UPS, etc. Use the order status link in your confirmation email to view all tracking information. When your order is shipped partially or in full we update your order status which in turn notifies you.
When possible we will pay designers extra to expedite shipping directly to your address when an item is not currently in our stocked inventory. You may receive multiple shipments from multiple designers/warehouses. Items are always traceable from these sources.
Our stocked inventory is ever-changing. If a designer is sold out or has recently discontinued an item, we go to great lengths to find another option that pleases you. Be sure your contact information is correct so we can notify you promptly.
If an incorrect address was given to us, a shipment is refused or unclaimed, Yuppy Puppy Boutique cannot be held responsible. If the carrier returns a package to us for whatever the reason and we need to re-ship for any reason, the customer will be charged the all incurred shipping costs again in order to resend the items.
Note: we do not grant refunds for items that are lost in the mail or stolen after delivery or returned to sender, etc. Once the parcel leaves our hands the package becomes the United States Post Office, UPS, or Fedex's responsibility, we cannot guarantee or warranty any further after it is shipped. By checking our agree-to-box in the shopping cart you acknowledge and will abide by this condition and can not hold Yuppy Puppy Boutique liable. We are happy to provide any documentation that we have on your order's shipment.