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Yuppy Puppy Boutique takes your privacy very seriously. We will never share or sell your information. All information collected will only be used to complete your order and improve your shopping experience. You may receive email updates of new products and specials with the option to discontinue notices anytime you wish.
Yuppy Puppy Boutique prides itself in the pursuit of excellent customer service! We feel the excitement in the shipping process to get your special selected items into your hands as quickly as possible. That means we will pay the extra cost to have a designer dropship directly to your address when an item is not currently in our stocked inventory. You may receive multiple shipments from multiple designers/warehouses. Items are always traceable from these sources. Custom pieces usually require extra time.
Our stocked inventory is ever-changing. If a designer is sold out or has recently discontinued an item, we will search boutiques nationwide to check if anyone else has one in-stock. We have established these relationships to benefit all. If the item is completely sold out, we go great lengths to find another option that pleases you. Be sure your contact information is correct so we can notify you promptly.
Note the availability of each item. This is the approximate handling time allotted BEFORE your item leaves our shipping department.
Yuppy Puppy Boutique ships via USPS, however dropshipments may arrive via Fedex, UPS, etc. When your order is shipped partially or in full we update your order status on our website indicating it has shipped. Use the order status link in your confirmation email to view all tracking information. For some packages tracking may not be available until after the package has been delivered.
If an incorrect address was given, a shipment is refused or unclaimed, Yuppy Puppy Boutique cannot be held responsible. We have NO control over mail delivery once it leaves our shipping department, so please check with the carrier if we show it has shipped and you have not received it. If a package is returned to us for any of these reasons and we need to re-ship it, you will be charged the same amount of shipping cost in order to resend the package.
Note that heavier items (carriers, beds, strollers, furniture, etc.) will incur an additional cost. The oversize rate will show on the item's detail page and at checkout.
For our International customers, please note that the customer is responsible for any taxes or duty charges. International orders may require additional processing time because of shipping all in one package verses from multiple warehouses.
Yuppy Puppy Boutique takes extra measures to ensure that you are completely satisfied with your purchase. In our experience most returns can be avoided by your proper measurement of your pet. We supply each designer’s specific sizing chart on our item pages to guide you. We are always happy to help you find the right size.
In the event you receive your order and are dissatisfied, please email us within 7 days from delivery confirmation and we will be happy to assist you. Any item returned to us must be in its original, unused condition. It must have tags attached and must contain all original documents, boxes, etc. We do not except compromised merchandise.
Yuppy Puppy Boutique will accept returns for exchange or merchandise credit ONLY.
The issued store credit will expire 6 months from date of purchase.
We do NOT offer refunds. We DO offer exchanges or store credit, no exceptions.
All items on SALE (item's price will end in .99) qualify as a FINAL SALE, no returns or exchanges, no exceptions.
Once your order has been submitted it CANNOT be canceled. If you wish to exchange it after you received it please review the policy.
Due to important health reasons pet beds, blankets, carriers, feeders, panties/belly bands, and toys cannot be exchanged or returned.
There are no returns or exchanges on holiday dog clothing and accessories. This includes but is not limited to holiday costumes and wedding apparel. Custom-made and personalized items do NOT qualify for returns or exchanges.
If you decide to make a return (instead of an exchange) all items are subject to a 20% restocking fee. This amount will be deducted from the store credit issued. Heavy, oversized items may be charged additional restocking fees. We will accept a return or exchange once per item, but if you need to return an item more than once, a $10.00 fee will also apply.
Each designer has their own sizing and can fit differently than the next. Consult the item's description or specific size chart with your pet’s measurements to avoid extra shipping charges and the heartbreak of having to wait for a new size.
1. Email us within 7 days of receipt of your item (delivery confirmation date). Include your order number, date of purchase, name of item and details on whether you would prefer to exchange or receive store credit.
2. We issue you a RMA (Return Merchandise Authorization) number along with our receiving department’s shipping address. Be sure to package your UNused item carefully back into its original packaging, including tags, instructions, boxes, etc.
DO NOT ship items back to Yuppy Puppy Boutique without receiving your RMA number.
3. So that we both have tracking information, please add USPS delivery confirmation to your package for less than a dollar.
4. You are responsible for all shipping costs (the cost of both shipping back your returned/exchanged item to us plus the cost of re-shipping your new replacement). We must receive your packaged item postmarked within 7 days from the date we issue your RMA number.
5. Once confirmed that the returned merchandise is unused and in original packaging, we will either exchange or issue a store credit. Your credit code will consist of specific numbers/letters which will be emailed to you for your records. We reserve the right to refuse items that have been used or compromised with missing tags, boxes, etc.
Please allow additional time for exchanges. Some items are shipped from the designer or special ordered at the time of purchase.
Yuppy Puppy Boutique regulates the quality of items to the highest standard but in the unlikely event you receive an item that is damaged, please email us within 24 hours. Include the order number, date, name of item and describe the defective merchandise.
Prices & Policies are subject to change without notice.
email: returns@yuppypuppyboutique.com
Our goal is to provide you & your furbaby with future bling so we strive for excellent customer service. If you have any questions, please feel free to contact us at Yuppy Puppy Boutique.
PRIVACY POLICY:
Yuppy Puppy Boutique takes your privacy very seriously. We will never share or sell your information. All information collected will only be used to complete your order and improve your shopping experience. You may receive email updates of new products and specials with the option to discontinue notices anytime you wish.
SHIPPING POLICY :
Yuppy Puppy Boutique prides itself in the pursuit of excellent customer service! We feel the excitement in the shipping process to get your special selected items into your hands as quickly as possible. That means we will pay the extra cost to have a designer dropship directly to your address when an item is not currently in our stocked inventory. You may receive multiple shipments from multiple designers/warehouses. Items are always traceable from these sources. Custom pieces usually require extra time.
Our stocked inventory is ever-changing. If a designer is sold out or has recently discontinued an item, we will search boutiques nationwide to check if anyone else has one in-stock. We have established these relationships to benefit all. If the item is completely sold out, we go great lengths to find another option that pleases you. Be sure your contact information is correct so we can notify you promptly.
Note the availability of each item. This is the approximate handling time allotted BEFORE your item leaves our shipping department.
Yuppy Puppy Boutique ships via USPS, however dropshipments may arrive via Fedex, UPS, etc. When your order is shipped partially or in full we update your order status on our website indicating it has shipped. Use the order status link in your confirmation email to view all tracking information. For some packages tracking may not be available until after the package has been delivered.
If an incorrect address was given, a shipment is refused or unclaimed, Yuppy Puppy Boutique cannot be held responsible. We have NO control over mail delivery once it leaves our shipping department, so please check with the carrier if we show it has shipped and you have not received it. If a package is returned to us for any of these reasons and we need to re-ship it, you will be charged the same amount of shipping cost in order to resend the package.
Note that heavier items (carriers, beds, strollers, furniture, etc.) will incur an additional cost. The oversize rate will show on the item's detail page and at checkout.
For our International customers, please note that the customer is responsible for any taxes or duty charges. International orders may require additional processing time because of shipping all in one package verses from multiple warehouses.
RETURNS / EXCHANGES POLICY :
Yuppy Puppy Boutique takes extra measures to ensure that you are completely satisfied with your purchase. In our experience most returns can be avoided by your proper measurement of your pet. We supply each designer’s specific sizing chart on our item pages to guide you. We are always happy to help you find the right size.
In the event you receive your order and are dissatisfied, please email us within 7 days from delivery confirmation and we will be happy to assist you. Any item returned to us must be in its original, unused condition. It must have tags attached and must contain all original documents, boxes, etc. We do not except compromised merchandise.
Yuppy Puppy Boutique will accept returns for exchange or merchandise credit ONLY.
The issued store credit will expire 6 months from date of purchase.
We do NOT offer refunds. We DO offer exchanges or store credit, no exceptions.
All items on SALE (item's price will end in .99) qualify as a FINAL SALE, no returns or exchanges, no exceptions.
Once your order has been submitted it CANNOT be canceled. If you wish to exchange it after you received it please review the policy.
Due to important health reasons pet beds, blankets, carriers, feeders, panties/belly bands, and toys cannot be exchanged or returned.
There are no returns or exchanges on holiday dog clothing and accessories. This includes but is not limited to holiday costumes and wedding apparel. Custom-made and personalized items do NOT qualify for returns or exchanges.
If you decide to make a return (instead of an exchange) all items are subject to a 20% restocking fee. This amount will be deducted from the store credit issued. Heavy, oversized items may be charged additional restocking fees. We will accept a return or exchange once per item, but if you need to return an item more than once, a $10.00 fee will also apply.
Each designer has their own sizing and can fit differently than the next. Consult the item's description or specific size chart with your pet’s measurements to avoid extra shipping charges and the heartbreak of having to wait for a new size.
5 Steps for Exchange or Credit:
1. Email us within 7 days of receipt of your item (delivery confirmation date). Include your order number, date of purchase, name of item and details on whether you would prefer to exchange or receive store credit.
2. We issue you a RMA (Return Merchandise Authorization) number along with our receiving department’s shipping address. Be sure to package your UNused item carefully back into its original packaging, including tags, instructions, boxes, etc.
DO NOT ship items back to Yuppy Puppy Boutique without receiving your RMA number.
3. So that we both have tracking information, please add USPS delivery confirmation to your package for less than a dollar.
4. You are responsible for all shipping costs (the cost of both shipping back your returned/exchanged item to us plus the cost of re-shipping your new replacement). We must receive your packaged item postmarked within 7 days from the date we issue your RMA number.
5. Once confirmed that the returned merchandise is unused and in original packaging, we will either exchange or issue a store credit. Your credit code will consist of specific numbers/letters which will be emailed to you for your records. We reserve the right to refuse items that have been used or compromised with missing tags, boxes, etc.
Please allow additional time for exchanges. Some items are shipped from the designer or special ordered at the time of purchase.
Yuppy Puppy Boutique regulates the quality of items to the highest standard but in the unlikely event you receive an item that is damaged, please email us within 24 hours. Include the order number, date, name of item and describe the defective merchandise.
Prices & Policies are subject to change without notice.
email: returns@yuppypuppyboutique.com
Our goal is to provide you & your furbaby with future bling so we strive for excellent customer service. If you have any questions, please feel free to contact us at Yuppy Puppy Boutique.
